Your puppy’s first groom, done properly
A puppy's first groom is not really a haircut. It is the appointment that decides whether being brushed, bathed and handled is normal or frightening for the rest of their life, and you only get one go at it.
Why bring it here
Four customers have written about this appointment
Google's own summary of the reviews picks out 'first groom' as one of the things people mention most. Mabel, Elvis, Ollie and Luna all had their first groom here and their owners came back and wrote about it.
The puppy gets shown the tools
Lauren wrote that Mabel was talked through each step and shown each of the tools so she was used to them. You cannot fake that in a review, and it is the difference between a puppy who tolerates grooming and one who does not.
You get told what is happening to your dog
Denise wrote that the time was taken to explain what length was best for Luna's coat and why. That is a conversation, not a service description.
What customers wrote
Our puppy, Mabel had her first puppy groom here today. Rachael was so good with her. She explained to me what she would be doing, and by the sounds of it, talked Mabel through each step and showed her each of the tools so she was used to …
The rest of the grooming
Full groom
Bathed, dried and cut to the length you asked for, by someone who checks what that length should be before the clippers come out.
Read moreAbsolutely thrilled with my dogs haircut! I had stopped taking him to groomers because of how hyper he was but Rachael has been patient, kind and...
Claire Caine · Google review, 2025
Nervous and first-time dogs
Dogs that hate the groomer, dogs that are too excitable, dogs that panic somewhere new. Three separate customers have written about bringing one here.
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Doodles, spaniels and coated breeds
Cockapoos, cavapoos, spaniels and shih-tzu crosses. Look at the photographs and count how many of them have the coat yours has.
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